Get the Skills to Become a Hospitality Manager

Hospitality Management professionals standing together, — Develop the skills you need to work in hotels, resorts, restaurants, convention centres and more

Hospitality Management Training Program in British Columbia

Hospitality Managers are responsible for overseeing the day-to-day operations of a hotel, restaurant, or other type of hospitality business. They’re responsible for the smooth running of their business and ensuring that the customer experience is as good as it can possibly be.

If you have a passion for leadership and seek an in-demand career that provides meaningful work, training to become a Hospitality Manager could be an excellent opportunity for you.

With the option to choose the traditional program or add a co-op experience, this program caters to your individual career goals and learning preferences.

The best way to see if Cambria College is the right fit for you is to come in and visit the school. You can tour our facilities, and meet with both students and instructors. Book an Appointment Now or Get more info.

Becoming a Professional Hospitality Manager

This diploma program is offered in collaboration with the American Hotel & Lodging Educational Institute”. Widely recognized as the preeminent leader in hospitality certification, the American Hotel & Lodging Educational Institute (AHLEI) certifies hospitality professionals in all facets of the hospitality, hotel and tourism industry. The 12-course program is provided via classroom, computer assisted learning, tutoring and applicable activities (i.e. guest speakers, field trips). The curriculum and training methodology ensure graduates acquire the knowledge, skills and fundamental experience needed work successfully in a range of hospitality/ tourism careers.

At the end of this program students will be able to demonstrate a knowledge of management operations in the hospitality industry; including computer applications, financial management, room division management, food and beverage management, marketing and sales.

This program is eligible for up to $3,000 in scholarships.

Co-op Placement Option Available

Cambria College offers a 48-week* Hospitality Management program for those who wish to take a shorter program and quickly start a career. Alternatively, you can spend an additional 35 weeks* completing a 700-hour co-op placement.

This gives you a unique opportunity to gain hands-on experience and develop professional networks while completing your Diploma program. You’ll gain comprehensive knowledge and skills that you can apply in any hospitality setting.

I started the Hospitality Management program with Cambria in September 2019 as an international student. Over the past months I have grown in every respect, from public speaking to gaining confidence in my upcoming co-op work program. I have to thank all the staff at Cambria for guiding me & making it a family environment.

Komalpreet K

Course Breakdown

Course No	Name of Subject	Hours
001	The Lodging and Food Service Industry	80
002	Supervision in the Hospitality Industry	80
003	Convention Management and Service	80
004	Leadership and Management in the Hospitality Industry Management	80
005	Managing Front Office Operations	80
006	Managing Housekeeping Operations	80
007	Managing Hospitality Human Resources	80
008	Hospitality Sales and Marketing	80
009	Hospitality Facilities Management and Design	80
010	Security and Loss Prevention Management	80
011	Managing Service in Food and Beverage Operations	80
012	Hotel and Restaurant Accounting	80
Total		960

Program Duration

Total Program Hours	1660
Total Program Weeks	83*
In-Class Hours	960
Weeks (Class)	48*

Program Outcomes

Upon successful completion of this program, you will be able to:

- Demonstrate the knowledge and foundation skills to work as a hospitality, service industry professional.
- Deliver customer service and solutions that anticipate, as well as organizational expectations, standards and objectives.
- Demonstrate knowledge and skill for marketing concepts, market research, social networks, sales and revenue management strategies, relationship management skills and product knowledge to promote and sell hospitality services, products and guest experiences.
- Explain business and revenue models as well as basic accounting, budgeting, financial and administration skills to support the effective management and operation of a variety of organizations delivering hospitality services and products.
- Comply with relevant organization and workplace systems, processes, policies, standards, legal obligations and regulations, and apply risk management principles, to support and maintain efficient, safe, secure, accessible and healthy hospitality operations.
- Use appropriate technologies to enhance the quality and delivery of hospitality services, products and guest experiences and to measure the effectiveness of hospitality operations.
- Explain how to keep current with hospitality trends and issues, and interdependent relationships in the broader tourism industry sectors to improve work performance.
- Use leadership, teamwork, conflict and relationship management skills and tools, as well as knowledge of organizational behaviour, labour relations, employment standards and human rights to contribute to a positive work environment.
- Know how to respond to issues and dilemmas arising in the delivery of hospitality services, products and guest experiences by using and promoting ethical behaviour and best practices of corporate social responsibility and environmental sustainability.

Admissions Requirements

High School Graduate or equivalent OR mature student status (19 years or older prior to starting the program)
Meet one of the following English Language Proficiency requirements:
- Minimum Grade 10 English (Domestic Students)
- For English as second language students; Overall IELTS 5.0 or equivalent.
- Pass the College’s English admission test.

Career Opportunities

Graduates of this program will be prepared for a variety hospitality/tourism positions in a broad range of settings: for example, hotels, motels, resorts, restaurants, casinos, convention centres and cruise ships, tourism services and so forth.

Sample positions:

- - Hotel Assistant Manager
  - Bed and Breakfast Assistant
  - Front Desk Manager / Assistant
  - Guest-House Assistant
  - Hotel Worker
  - Reservations Manager
  - Seasonal Resort Worker
  - Ski Resort Worker
  - Tourist Home Assistant

This program is approved by the Private Training Institution Branch (PTIB) of the Ministry of Post-Secondary Education and Future Skills.

Is a Career in Hospitality Management Right for You? Get More Info…

If you’re interested in learning more about careers in Hospitality Management and exploring whether Cambria College is right for you, fill out the form on this page to receive more information.

For immediate questions, call your nearest Cambria College location today.

Richmond: (604) 424-4000
Surrey: (604) 416-5522
Vancouver: (604) 428-7500
Victoria: (778) 265-7547

*Program length when completed in normal time