Hospitality Management program/course BC|Canada

Our Program

Hospitality Management

Program Description Career Oportunities` Admissions Requirements Course Breakdown Program Duration Apply Now

Program Description

This program is approved by the Private Training Institution Branch (PTIB) of the Ministry of Post-Secondary Education and Future Skills.

This diploma program is offered in collaboration with the American Hotel & Lodging Educational Institute”. Widely recognized as the preeminent leader in hospitality certification, the American Hotel & Lodging Educational Institute (AHLEI) certifies hospitality professionals in all facets of the hospitality, hotel and tourism industry. The 12-course program is provided via classroom, computer assisted learning, tutoring and applicable activities (i.e. guest speakers, field trips). The curriculum and training methodology ensure graduates acquire the knowledge, skills and fundamental experience needed work successfully in a range of hospitality/ tourism careers. The program also includes a coop work experience.

Career Opportunities

At the end of this program students will be able to demonstrate a knowledge of management operations in the hospitality industry; including computer applications, financial management, room division management, food and beverage management, marketing and sales.

Upon successful completion of the program you will be able to:

Demonstrate the knowledge and foundation skills to work as a hospitality, service industry professional.
Deliver customer service and solutions that anticipate, as well as organizational expectations, standards and objectives.
Demonstrate knowledge and skill for marketing concepts, market research, social networks, sales and revenue management strategies, relationship management skills and product knowledge to promote and sell hospitality services, products and guest experiences.
Explain business and revenue models as well as basic accounting, budgeting, financial and administration skills to support the effective management and operation of a variety of organizations delivering hospitality services and products.
Comply with relevant organization and workplace systems, processes, policies, standards, legal obligations and regulations, and apply risk management principles, to support and maintain efficient, safe, secure, accessible and healthy hospitality operations.
Use appropriate technologies to enhance the quality and delivery of hospitality services, products and guest experiences and to measure the effectiveness of hospitality operations.
Explain how to keep current with hospitality trends and issues, and interdependent relationships in the broader tourism industry sectors to improve work performance.
Use leadership, teamwork, conflict and relationship management skills and tools, as well as knowledge of organizational behaviour, labour relations, employment standards and human rights to contribute to a positive work environment.
Know how to respond to issues and dilemmas arising in the delivery of hospitality services, products and guest experiences by using and promoting ethical behaviour and best practices of corporate social responsibility and environmental sustainability.

Admissions Requirements

1. High School Graduation or equivalent OR mature student status (19 years or older prior to starting the program)
2. Meet one of the following English Language Proficiency requirements:
- I. Minimum Grade 10 English (Domestic Students)
- II. For English as second language students; Overall IELTS 5.0 or equivalent.
- III. Pass the College’s English admissions test.

Course Breakdown

Course No	Course Name	Hours
001	The Lodging and Food Service Industry	80
002	Supervision in the Hospitality Industry	80
003	Convention Management and Service	80
004	Leadership and Management in the Hospitality Industry Management	80
005	Managing Front Office Operations	80
006	Managing Housekeeping Operations	80
007	Managing Hospitality Human Resources	80
008	Hospitality Sales and Marketing	80
009	Hospitality Facilities Management and Design	80
010	Security and Loss Prevention Management	80
011	Managing Service in Food and Beverage Operations	80
012	Hotel and Restaurant Accounting	80
Total		960
	Co-op	700

Program Duration

Total Program Hours	1690
Total Program Weeks	83
In-Class Hours	960
Weeks (Class)	48
Work experience hours (Co-op)	700
Weeks (Co-op)	35

Hospitality Management

Our Program